Jun 21, 2024
Ryan Buell
Harvard Business School, C.D. Spangler Professor of Business Administration
The workplace went off the rails for many businesses after the pandemic. Harvard Business School’s Ryan Buell answers how business executives can adapt to new demands and succeed over failures that come with unrelenting change. The award winning professor uncovers insights and strategies to engage employees and enhance their productivity and performance. He’ll show what businesses can learn from Tessei, the company responsible for cleaning Japan’s Shinkansen bullet trains. In this interactive case presentation, Buell reveals how the company revitalized itself against all odds.
Speaker Ryan Buell
Harvard Business School, C.D. Spangler Professor of Business Administration
Ryan Buell has been awarded for outstanding teaching as a Professor of Business Administration in the Technology and Operations Management Unit at Harvard Business School. Professor Buell’s research investigates the interactions between service businesses and their customers, and how operational choices affect customer behaviors and firm performance.
He earned a Technology and Operations Management degree from Harvard Business School. He also received an MBA with high distinction from Harvard Business School, where he was a George F. Baker Scholar. He was elected to Phi Beta Kappa at the University of Michigan. He has also worked at McKinsey & Company and General Motors. His work has been published in numerous national publications.